Processing Times:

Each product is made to order, and is dispatched after 3-5 business days.

 

Australia & International Orders:

• Customers have the option to choose from letter mail or parcel postage via Australia Post.
• We do not offer refunds and replacements for lost Letter Mail - Untracked as there is no tracking number, but if your product was received damaged please reach out.
• Parcel Post includes tracking for your peace of mind, and we can offer refunds for lost packages. Letter Mail - Tracked for Australia orders are also eligible for refunds for lost packages.
• International customers are responsible for any taxes, customs, duties, and fees charged at the destination country.
• UK and EU customers please note standard parcel post is not available due to the VAT laws, however, you are able to purchase stickers via letter mail untracked.
• For more information on damaged and lost packages please see the refund policy in the FAQ section.

 

Australia Orders:

FREE standard tracked parcel shipping on orders over $65

Postage Type	*Delivery Times	Price (AUD)
Letter Mail - Untracked	2-8 Business Days	$2
Letter Mail - Tracked	2-8 Business Days	$7
Standard Parcel Post - Tracked	2-8 Business Days	$11
Express Parcel Post - Tracked	1-2 Business Days	$15

 

International Orders:

Postage Type	*Delivery Times	Price (AUD)
Letter Mail - Untracked	15-25 Business Days	$4
Standard Parcel Post - Tracked	4-10 Business Days	$23

 

*Delivery times are an estimate only.

Exchanges & Returns

• We do not offer exchanges as each product is made to order.
• Returns for change of mind are not available.

 

Cancellations

You can request a cancellation within 12 hours after purchasing.

 

Refunds

Please be advised that refunds are dependent on your delivery option that you have chosen. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Damaged & Lost Products

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, unusable or if you receive the wrong item, so that we can evaluate the issue and make it right. Please send through an email within 30 days of receiving the item to be eligible for assessment. For damaged products you have the option to be provided a refund or a receive a replacement.

If your package has been lost and you did not receive it in the expected delivery times, please reach out within 30 days of that happening. For lost packages you will be provided a refund, if you wish to repurchase feel free to do so.

 

Please contact us at info@kneebble.com.au with your order number and photos of the damaged goods, once reviewed and approved you may wish to be provided a refund or receive a replacement. Any other queries feel free to reach out as well.

Earn points with every purchase and discount it off your next purchase!

Earn 3 points for every $1 purchase.

Customers earn $1 off their entire order for every 100 points redeemed. Can be used in conjunction with other promotions and discounts.

Join the program via the small button in the bottom right corner of the page.

I can do a variety of different art drawings and sticker styles. Contact me at info@kneebble.com.au with your query and we can go from there!

 

Please reach out if interested via email at info@kneebble.com.au

The amount varies on the sticker sheet for each listing. Please refer to the first photo thumbnail - that will be the number of stickers on the sticker sheet.

For listings that have mini, small and large sizes, all of them have the same amount of stickers.

Singular colours: consists of one colour for all the stickers.

Theme colours: Each column contains one singular similar colour, for example, neon theme below.

Rainbow option: Each sticker forms a rainbow, for example, rainbow vertical below.

Click Here For Contact Form or send an email at info@kneebble.com.au